Travel plans don’t always go as expected. Whether it's a shift in your schedule or an unexpected event, being able to update your flight without a headache makes a big difference. ANA Airlines (All Nippon Airways) offers several ways to adjust your itinerary easily. This guide walks you through how to change your ANA booking in 2025, so your trip stays on track with minimal stress.
If you know where to go and what to expect, changing your ANA flight is simple. Common reasons include last-minute schedule changes, family matters, or switching travel dates. ANA’s "Manage My Booking" tool covers most needs—from shifting flight dates to updating passenger details.
Understanding the options available under your ticket type is crucial. Economy Saver tickets may have more restrictions, while Business and First Class tickets tend to be more flexible. Reading the fine print on your fare conditions before making changes can save you time and potential fees.

Here’s how to do it step-by-step:
Go to ANA’s official website.
Click on “Manage My Booking.”
Enter your reservation number and last name.
Choose the flight you want to update.
Follow the prompts to make your changes.
You'll see any change fees or fare differences before confirming.
The interface also lets you update meal preferences, select seats, or add baggage. Make sure to confirm all modifications before proceeding to the final page.
ANA has updated its policies to be more flexible:
Most tickets can be changed up to 24 hours before departure.
Flexible fares often come with no change fees.
During major events like natural disasters or health emergencies, special waivers may apply.
If your flight is canceled by ANA, you're entitled to either a full refund or a rebooking at no extra cost. Policies can vary slightly depending on whether you're flying domestically within Japan or on an international route.
When rescheduling:
You’ll see available flights in real time.
Same-day flight changes depend on availability.
Premium customers and flexible fares often skip the change fees.
Taxes or fare differences might still apply.
Rescheduling early often gives you more choices and better chances of avoiding additional fees. Keep your booking reference handy and check back regularly if you’re waiting for a better flight option to become available.

Prefer to speak with someone? Here’s how:
Call ANA’s customer service.
Provide your booking details.
Explain the updates you want to make.
This route works well for complex changes or group travel. Customer support agents can assist with rerouting, name corrections, and resolving issues with codeshare flights involving other airlines.
Tip: Call during non-peak hours to reduce your wait time. ANA’s customer support is generally responsive and well-trained.
Changing an international trip takes a bit more planning:
Make sure your visa and entry documents are still valid.
Watch out for time zone differences.
Extra fees might apply depending on your destination.
Be mindful of layovers and minimum connection times. Changing an international route may also require coordination with customs or embassy guidelines. Always verify your new itinerary complies with the latest travel advisories and COVID regulations.
Change fees depend on the fare type.
Refunds usually go back to the original payment method.
Flexible fares are easier to modify and usually come with fewer penalties.
In some cases, ANA may issue travel credits instead of direct refunds. These credits typically have a one-year validity and can be used toward future bookings. Always review refund eligibility carefully—especially for promotional or discount tickets.
ANA continues to offer flexible options during emergencies:
Waived fees for affected areas.
Full refunds or travel credits.
Last-minute changes often allowed in these cases.
Check ANA’s website regularly for updated information on affected routes and eligibility criteria. If you're impacted by a public health issue, such as a COVID outbreak, ANA may also offer extended flexibility on baggage, rebooking, and accommodation assistance.
Adjusting your ANA flight doesn’t need to be a hassle. Whether you're using the website, talking to support, or dealing with a sudden change, ANA offers tools and policies that make rescheduling easier. Staying informed and planning ahead can save you from unexpected fees and help you maintain control over your travel plans.